the original hideaway™ pet carrier

Privacy Policy

Privacy Policy
Prefer Pets Travel Gear is committed to respecting your online privacy and recognize your need for appropriate protection and management of any personal information you share with us.
We do not share your information with third parties.

Billing Information
We request information from the user on our order form during the checkout process. This includes providing contact information (name, email, shipping address) and billing information (credit cards and expiration date).
This information is solely used for processing orders and if there is a issue we are able to use the information to contact the individual.

Sharing
Legal Disclaimer
Prefer Pets will make attempts to best preserve user privacy, however, we may need to disclose personal information when required by law if the action is necessary to comply with a current judicial proceeding, court order or legal process served on our website.

Service Providers
We use UPS as means of shipping and delivering our products and have payment gateways to bill users. These companies do not store or share any personal identification information for any secondary purpose.

Links
This website contains outside links (when downloading our product catalog) or regarding our social media pages. We are not responsible for the privacy practices of other sites and encourage users to be aware when they leave our website.

Newsletter / Opt-In
We will not send any information to you unless requested to do so. Stay connected with us through our social media platforms and email newsletter to find out special promotions and deals from us!

Security
Prefer Pets Travel Gear takes precaution to protect our user's information. When entering sensitive information (personal / billing) the information is encrypted though SSL, one of the best encryption softwares in the industry. All sensitive information is restricted for use in our office without authorization and an employee is only able to access such documentation with permission by the user.

Notification of Changes
If we decide to change our privacy policy, we will post changes to this privacy statement and on places we deem appropriate to do so. Existing users will be notified via email of what information they are consenting to, how we use the information and if we disclose anything. 

Contact Info & Customer Service
Here at Prefer Pets Travel Gear we are more than willing to give the answers to your questions. Feedback and comments are appreciated and if any need arises to contact us please visit our Contact Page.
We try our best to communicate with users on a regular basis as soon as possible to resolve issues relating to their account or inquiries.